1. This policy
    1. Calvins Car Dealership (we, us, or our) is the data controller for any personal data collected from you.
    2. We are committed to protecting your privacy and handling your personal data responsibly, in line with UK data protection laws.
    3. We are registered in England and Wales and have our registered office at Calvins Car Dealership, Milton Keynes, Northamptonshire, MK19 6LA. You can contact us at calvin@calvinscardiary.com.
    4. This policy explains what personal data we collect, how we use it, and your rights in relation to it.
  2. What information we collect
    1. We may collect personal data that you provide when filling in forms (e.g. contact, stock enquiry, or part exchange forms), or when corresponding with us by email or phone. This may include your name, email, phone number, postcode, and details about your vehicle.
    2. We also collect limited technical data (such as IP address and browser type) using analytics tools such as Google Analytics.
  3. How we use your information
    1. We only use your personal data where we have a legal basis to do so. These may include:
    2. To fulfil a contract:
      1. Helping you obtain a vehicle quote or contact from a dealer;
      2. Following up on your enquiry or form submission.
    3. To comply with legal obligations:
      1. Maintaining business records and responding to legal or regulatory requests.
    4. We do not sell your data. We may share it with:
      1. Independent vehicle dealers, where relevant to your enquiry;
      2. Our professional advisers or third-party service providers (such as hosting or CRM platforms), under strict data processing agreements;
      3. Legal authorities, where required by law.
  4. Where we store your data
    1. Your data may be stored within or outside the UK or EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent mechanisms).
    2. All data is stored securely using appropriate technical and organisational measures.
  5. How long we keep your data
    1. We retain your data only for as long as necessary to fulfil the purposes described in this policy, or to comply with legal and regulatory requirements.
  6. Your rights
    1. You have the right to request:
      1. Access to the personal data we hold about you;
      2. Correction of any inaccurate or incomplete data;
      3. Erasure of your data, where legally applicable;
      4. Portability of your data in a structured, commonly used, and machine-readable format;
      5. Restriction of or objection to certain types of processing.
    2. To exercise these rights, please contact us at our registered office or via calvin@calvinscardiary.com.
  7. Third-party services
    1. We use trusted third-party tools such as Google Analytics to help improve our website performance. These services may process data outside the UK; however, they comply with applicable data protection regulations, including GDPR.
  8. Cookie usage
    1. For information about how we use cookies, please refer to our Cookie Policy.
  9. Right to lodge a complaint
    1. If you are unhappy with how we process your personal data, you can lodge a complaint with the UK Information Commissioner's Office by calling 0303 123 1113.
  10. Changes to this policy
    1. We may update this policy from time to time. Any changes will be published on this page and, where appropriate, notified to you by email.
  11. Contact
    1. If you have any questions about this privacy policy or how we handle your personal data, please contact us at calvin@calvinscardiary.com.